The contest fees paid by students to Competitive Kids STEM for hosting competitions are non-refundable. To be allowed to host these contests, our organization pays a fee to the various external organizations that own these competitions. It is a significant amount of time and resource investment, not to mention the various charges paid for processing these payments to the external organizations, various third parties and financial institutions.
As a nonprofit organization, CKSTEM operates in a very lean manner and limited resources to keep our operating costs low in order to make our offerings available at a much lower cost to the students. Hence, we will not be able to offer any refund for contest fees to students for withdrawals or cancellations beyond our control.
If any student has been wrongly charged by CKSTEM, or we cancel an event due to reasons under our control and there are refunds provided to us from the external organizations, we will happily refund the fees paid by the students (deducting the processing charges).